My People

Think about the people in your life who show up for you – whether it’s every day or just when things get tough and you need an extra hand. That could be family, friends, neighbours, and teachers who can help. These are the people who can be part of your support crew and network – and maybe even take on special roles that you need.

Activities

Tip

As you read through the activities, click on the  highlighted terms to access their definitions, educational materials, websites, videos, and more.

Me, My Crew, & My Village

Thinking About Who Supports You

Sometimes when we are asked – who could you ask for support and help if needed – we can only name a few people. But take a minute and hink about all those that care about you and who could offer you support, if needed.

Who in my Family Supports Me?

  • Parents or guardians, siblings, grand parents, aunts, uncles, or cousins.
  • Chosen family (people you consider family even if not related).

Who would I Choose from My Friends?

  • Best friends, school friends, activity aor sports friends, or neighbourhood friends?

What about Trusted Adults & Mentors?

  • Teachers, coaches, counsellors, Elders or cultural or spiritual mentors, youth workers or community support workers.
        Choosing My Crew and Care Partners

        Choosing people to be in your crew or could be seen as care partners if you need help. These would be people who make you feel safe and respected, can communicate honestly, support you unconditionally, allow you to set healthy boundaries, show you kindness and empathy, and allow you to be yourself without fear or pressure. Here are some ideas for choosing your crew and care partners.

        • Show respect by valuing your opinions, choices, identities, and personal space.
        • Communicate openly by talking honestly, listening to you, and working through misunderstandings without fear.
        • Support you by showing up, encouraging you, and sharing in your successes.
        • Help you set healthy boundaries for physical and emotional support.
        • Treat each other with care, patience, and understanding.
        • Are like-minded, meaning they have similar values, beliefs, and views about the world as you.
        • Support your independence by encouraging you to do all that you can.
        • Make you feel safe and comfortable to express yourself and not feel pressured or harmed.
        • Enjoy fun by laughing together and feeling good when you spend time with each other.
        Making Your Crew & Care Partners List
        • Go ahead – make a list, you may be amazed at the number of people you have in your village.
        • Put a star beside people that might be in your crew as well. The people that you call on regularly and can help you with personal stuff.
        • Make a Circle of Support. Take a piece of paper and draw a small circle in the middle with your name or picture in it. In the closest ring, write people who influence you the most. In the outer rings, list people who influence you a little or only sometimes.
        • Add other symbols or headings to your list like the things you need support with—rides, advice, health stuff, schoolwork, emotional support—and then write down who helps you (or could help you) with each one.

        Everyone needs a village of people who can provide friendship, support, and connection – at some time in their life. For some, it might be only 1 or 2 people – for others – it might be a crew! Whoever you choose as your village of support, expect acceptance, respect, and healthy boundaries in your relationships. This is not always easy to do – but talking to people, letting them know how you want to connect and communicate can help.”

        Tip

        Explore your feelings about asking others for help or assistance. Think about your need for privacy and maintaining your independence.

        Youth Toolbox

        Using Your Phone

        Contacts app to list your friends and people on your crew.

        Notes app to list the ways people can help/ support you.

        Photo app for pictures of those in your crew.

        Getting Help from My Support Crew (Care Partners)

        Recognizing When You Need Help

        Everyone needs help sometimes – and that’s totally ok. If you are going through health changes or challenges, it’s important to figure out who you trust and who can support you in, the ways that matter most.

         

        • Know that many people have a hard time asking for help.
        • Recognize that as a youth, your most important goal might be to fit in with the crowd and not be different.
        • Know when you need help and who to talk to for your safety and physical and emotional health.
        • Share your written emergency plan. It should include the name of your health condition(s), medications, and signs of when you need to go home, to urgent care, or to the hospital, so others know how to help you quickly and safely.
        • Learn how to reach out when you’re not feeling well to make it easier to get help early instead of dealing with things on your own. Complete your own Emergency Plan – including who to call for what.
        Matching Your Care Partners with What You Need
        • Think about who’s in your corner – this includes personal relationships, like family and friends, as well as professionals like teachers and health care professionals.
        • Identify who you trust and who has the right skills to help, like a parent, trusted adult/ teacher, school counsellor, nurse, or doctor, and who will respect your privacy.
        • Make a list of what you need help with. Talk to family, friends, neighbours, etc. about how they can help with things like rides to appointments, organizing meds, helping out with errands, professional services, or even just someone to vent to.
        • Identify a trusted adult at your school (where you spend most of you day) – maybe 2 people – who you can share your health journey with and call on them when needed.
        • Let these people know what independence means to you – you are allowed to ask for help and still have independence and control over your life.
        • Be clear about your personal boundaries, when and how you want help, and your need for privacy and confidentiality.
        • Explore ways care partners can offer comfort and assistance from ideas in the resource kit.
        • Check out the Mywell Health MyCare Partners fillable PDF tool to list your care partners list and what they can offer to help.
        • Create a contact list on your phone to keep track of who is helping you with what and when they are available.
        Communicating with Your Care Partners
        • Think about how you feel about having family members and others involved in your health and lifestyle choices – what feels helpful vs what feels like too much?
        • Learn about personal boundaries and privacy and confidentiality in the resource kit.
        • Make sure the people helping you understand your personal values, beliefs, and cultural needs.
        • Be clear about your wishes and boundaries with caregivers. That might include how much they talk, where they sit or spend time when not helping you, and/or the amount of noise they make.
        • Use emails, texts, or phone apps to update people when your health changes or when you need help.
        • Be clear about what you can physically do for yourself and how you need help.
        • Make sure you put your emergency plan in a place (like beside or on your fridge) where all your crew & caregivers know where to find it!
        • Check in with your support people too! Ask your family and care partners about their own limits and boundaries – like time, space, health, and financial issues.
        • Not sure how to talk about all of this? Chat with others who have caregivers or a professional such as a clinical counsellor for advice and strategies.

        Know your crew—the people you can call when you’re not feeling well or need help, especially when you’re sick. Choose people you trust, including a trusted adult at school, and ask for privacy and confidentiality when you share personal stuff. Make a simple list of who to call for what, so you always know who has the right skills to support you.”

        Tip

        Choose people who offer you emotional support, validate your feelings, and show respect and understanding.

        Youth Toolkit

        Using Your Phone

        Contacts app to list your friends and people on your crew.

        Notes app to list the ways people can help & support you.

        Notes app is a good place for your emergency plan.

        Choosing My Health Advocate(s)

        Choosing Your Health Advocate(s)

        Your parents, guardians and family have probably been your health care advocates since you were born. As you get older, you may begin thinking about moving out on your own. Think about choosing a health advocate – someone you trust who can help you stay organized, navigate the health care system, ensure your thoughts and concerns are heard, and support you in decision-making.

         

        • Pick someone you trust to help with gathering your personal and health info, writing down your questions about your physical and emotional health, and supporting you during appointments.
        • Consider asking someone who is already in your support crew (care partner), like a family member, friend, or neighbour.
        • Think about having more than one health advocate- a parent or family member and possibly a close friend or partner?
        • Learn more about having a health advocate in the resource kit – it’s good to ask questions before making a decision.
        • Talk about your personal boundaries and right to privacy and confidentiality with the person(s) you choose.
        • Learn about choosing a temporary or substitute decision-maker. Your health advocate may be a good choice for this role, since  they know your health status and wishes.
        • Add the name(s) and contact information of your health advocates to your Health Profile.
        Interviewing Potential Health Care Advocates
        1. Would you be willing to learn about my health condition, treatments, concerns & problems?
        2. Do you have the time and ability to take me to appointments if I should need your help?
        3. Can you understand me easily?
        4. Are you comfortable talking to physicians, nurses and other health
        5. care professionals?
        6. Do you have any past experience dealing with the health care system?
        7. Will you keep things confidential / private?
        8. Can you write down information in a way that is easy to read and understand?
        9. Will you help me even when my choices are different from what you think is in my best interests?
        10. Do you see me as an individual capable of making my own decisions?

        Choose a health care advocate—someone you trust to have your back and support your health. This is a person you feel safe sharing your personal health information with and who listens to what matters to you. They can speak up for you and help advocate for your needs when you need extra support.”

        Tip

        Talk to your parents or guardians about their role as your health care advocate and how that might change as you get older.

        Youth Toolkit

        Using Your Phone

        Contacts app to list your health advocates.

        Icloud access to your Health Profile.

        Notes app to share your emergency plan – who to call for what.

        Choosing Someone to Make Decisions for Me – When I Can’t  

        Learning About Consent in Emergency Situations

        There may be a time – like during a medical emergency – when you’re unable to speak to provide consent or make decisions about your health. It’s a smart move to plan ahead before this happens, by choosing someone you trust to speak on your behalf.

         

        • Know that in BC, if a youth under 19 is unconscious and cannot make decisions, physicians must first try to get consent from a parent or legal guardian.
        • Understand that physicians must get informed consent from the person before providing health care. If you can’t understand or communicate your wishes, you are considered incapable of giving consent and someone else must give consent for you.
        • Consider that if you have a Representation Agreement or an Advance Directive that covers health care decisions, the person you named can give or refuse consent on your behalf, including in emergencies.
        Naming Your Temporary Substitute Decision-Maker (TSDM)
        • A TDSM is an adult who can make health care decisions for you temporarily, if you are unconscious or unable to speak for yourself.
        • You don’t legally name a TDSM –  if you cannot speak for yourself, your physician must choose someone from your TSDM list, usually starting with your parent, then your partner/spouse, your sibling(s), or other adults you have named.
        • Learn more about how TSDMs work and their responsibilities in the resource kit.
        Naming Your Substitute Decision-Maker (SDM)
        • Know that your SDM must be an adult who you trust and to make health care treatment decisions for you if you are unconscious or unable to speak for yourself, that match your wishes.
        • An SDM is someone you officially list to make health decisions for you if you have a long-term or serious condition that keeps you from being with yourself (basically the same criteria as for a TSDM except without the temporary part).
        • Learn more about the difference between a TSDM and an SDM in the resource kit.
        • Know that if you’re living with chronic, debilitating, or life-limiting health condition, you should definitely think about naming a formal substitute decision-maker.
        • Be aware that to make it official, you need to create a representation agreement with help from either a lawyer or a notary.
        • Know that your SDM can make decisions on your behalf about health care treatments, starting or stopping care, or housing placement.
        • Save a print and digital copy of your representation agreement in your Mywell Health files and on your phone, so it’s easy to find when needed.

        “If you can’t speak for yourself, someone else may need to make health decisions for you. When you’re under 19, a parent or guardian usually speaks on your behalf, and as an adult, you can choose a substitute decision-maker you trust. No matter what, it’s important to share your wishes ahead of time so they can be known and respected.”

        Tip

        If someone’s going to speak or make decisions on your behalf, they should understand your values, beliefs, and what matters to you – especially when it comes to your care.

        Youth Toolkit

        Using Your Phone

         

        Contacts app to list your health advocates and Substitute deciion-maker.

        Icloud access to your Health Profile and Representation Agreement.

        Notes app to share your emergency plan – who to call for what.

        My Professionals List

        Keeping Track of Your Health Care Professionals

        Put together a solid care crew that can help you stay organized, get the care and support that you need, and make sure the focus stays on you as a whole person. In this list, include all the professionals who are important to you, your health, and your lifestyle.

         

        Name and contact details.

        Type of services they provide.

        How they are helping you.

        Any questions that you want to ask next time you see/talk to them.

          • Keep the list up to date as your “Care Contacts” on your phone.
          • Check out the My Health Care & Business Professionals fillable PDF tool to use.
          Thinking about Being a Partner in Your Health Care
          • Know that you have the right and responsibility to be involved in decisions about your own care.
          • Work at asking questions, speaking up about what matters to you, and working WITH your health care team.
          • Practice being a partner in your own care with the professionals who are helping you.
          • Learn more about partners in care in the resource kit.
          Knowing Your Rights as a Patient
          • You have the right to access to insured health care services, without discrimination.
          • You can say yes or no to treatments at any time.
          • You get to make informed decisions about your care – with the support of others as needed.
          • Your personal health info is private and should never be shared without your permission.
          Understanding Your Responsibilities as a Patient
          • Let people know how you want to be addressed, including your name and pronouns.
          • Share complete, honest, and accurate details about your medical history, symptoms, and lifestyle.
          • Stick to your treatment plan and attend follow up appointments (and call to let them know if you can’t!).
          • Ask questions if something isn’t clear – it’s your right to understanding your treatment plans.
          • Treat health care staff and providers with respect courtesy, respect, and kindness, just like you’d expect in return.
          • Keep appointments by arriving on time and simply call to let them know ahead of time if you need to cancel or reschedule.

          “Be active in your health care by asking questions, learning what to expect, and remembering that you are a partner in your care. It can be a lot of work to navigate the health care system, how to follow-up on referrals, access services, and learn how to track your health care information. Keep track of all the professionals and services that help provide your care.”

          Tip

          Create your professional support team. Learn about partners in care and how being involved in your care can improve your health care experience.

          Youth Toolkit

          Using Your Phone

          Contacts app to make a list of your ‘Health Care Contacts’ and/or ‘Professionals List’

          My Care Team After 18 Years of Age

          Getting Ready for Adult Health Services

          If you have been working through the activities in Mywell Health – you are well on your way to be ready to transfer to adult care. If not, no worries. Review the list below and see where you are at.

           

          • Learn the names of your health conditions and what they mean for you.
          • Know your medications: what they are called, why you take them, and when to take them.
          • Keep your own health info in one place like in your Notes app and your Health Profile.
          • Know that this is a really important time to have an up to date Health Profile – collect all your current information from your physician, nurse practitioner and specialists!
          • Practice booking your own appointments and checking in by yourself.
          • Learn how to refill prescriptions and what to do if you run out.
          • Start talking directly with your health care team during visits.
          • Find out when your last pediatric team visit is. Plan to take some time to say good-bye.
          Understanding the Differences in the Adult System
          • Know that adult systems (in health, education, home care, and finances) work differently.
          • Be ready for physicians, health care professionals, educators, and others to ask you questions and expect your answers and choices.
          • Know that as your reach 19 years of age, and you can understand what is asked of you, you are responsible to give your consent. Of course, you can ask for guidance from your parents/ guardians – but you sign or make the decision.
          • Ask about who your adult care and service providers are going to be, their location, and how to contact them.
          • Make sure referrals are sent and ask how to follow up if you don’t hear back.
          • Keep a list of names and phone numbers for your new adult health and service providers in your Contacts app.
          • Learn what health care and other services are covered and what may cost money.
          • Ask if your medications are covered by Pharmacare when you turn 19.
          • Ask about extended benefits you are entitled to past 19 years of age.
          • Learn about disability benefits, if needed.
          • Check out other topics and activities in Mywell Health like My Education & Workplans, My Financial Plan, and My Place to Call Home to learn about how other services change as you reach adulthood and how to get yourself organized.
          Getting Support & Guidance from Your Care Partners
          • Decide who supports you at home and for your personal care (parents, partner, trusted adult, care partners).
          • Map out all the services that may change for you at 18/ 19 years of age.
          • Check out the ‘Transition Timeline’ from BC Children’s Hospital – a goodpreparation tool to follow.
          • Choose a health advocate if you want help with decisions or appointments.
          • Know your rights to privacy and confidentiality as an adult.
          • Understand your responsibilities for decision-making and providing consent.
          • Ask your care partners to help you learn about all these system changes.
          • Keep practicing and using your voice in making decisions. Use your skills to seek out information so that your choices are informed and right for you.

          “If you have a health condition since your birth or childhood, you have been getting care and support in the pediatric system. Did you know that when you turn 18 years of age, many of the health care and other services will change for you? As you start high school, or reach 14 years of age, you want to be preparing for these changes. For some, these changes can bring a bunch of emotions and feelings forward. Not only for you but for your parents and guardians.  Take it step by step. This transition to adult services can also change what is expected of you. It is a good idea to start planning for these changes sooner than later.”

          Tip

          Change can be hard. Ask for help if you feel overwhelmed or confused. Celebrate taking steps toward independence—you’re building important life skills.

          Youth Toolkit

          Using Your Phone

          Contacts app – name and info for new adult team.

          Icloud app – access to your updated Health Profile.

          Notes app to list your questions and answers for adult services.

          Audio app to ask if you can record first few visits and all new information.