A case worker is responsible for assessing, coordinating, and providing support services to individuals or families to address their specific needs and improve their overall well-being.
Tips & Links
- A case worker provides personal support to people of all ages in need of care. You may be able to access support from a case worker through disability, low income, mental health or drug addiction services.
- In the care of seniors and others who require advanced care and support in their homes, a case worker may also provide case management, care monitoring, and crisis management if needed.
- Case workers are employed by the public health care system in clinics, community agencies, health authorities, and hospitals.
- Be aware that once a caseworker or care coordinator is identified for you – that is your person of contact to help meet all your care needs.
- Know that their role may also include access to and coordination of services. This makes having a case worker very beneficial as there can be many challenges in accessing government benefits and services.
- In BC, a case worker, usually a nurse or social worker, can be sent to your home to complete a home care assessment. This assessment determines, based on your safety, assistance required, and income, what amount of care the public system provides.
- Learn about the differences of public versus private services and how they are funded from the government of BC.
- A case worker may be one of your care partners and should be included in your Mywell Health Planner under My People.
Tools – Handouts & Checklists
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